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Frequently asked questions

What should I expect from a psychology session?


The first few psychology sessions will focus on finding out more about you and what you are hoping to work on in therapy. During these sessions you and your clinician will work to develop a shared understanding of what may have led to your difficulties and what might be keeping them going (known as a psychological formulation). This understanding will be used to create an individualised treatment plan tailored to your needs.


Once a formulation has been developed, psychology sessions will focus on helping you to move forward by overcoming the obstacles that may be keeping you "stuck". Sessions will often involve agreeing on between therapy tasks to help you continue to make positive changes outside of the therapy setting.

How often are psychology sessions?


It is recommended that sessions occur weekly to start. As you make progress in therapy there is flexibility to drop to fortnightly or monthly sessions.

How many sessions will I need?

This can vary depending on a number of factors including how long you have been struggling for, the severity of your struggles and how ready you are to make changes.

As a general guide, the National Institue for Health and Care Excellence (NICE) recommends:

  • 16-20 sessions CBT-E for binge eating

  • Up to 20 sessions CBT-E for bulimia

  • Up to 40 sessions CBT-E for anorexia

However, if you have milder eating or body image difficulties you may require fewer sessions.

If you are limited to a certain number of sessions due to personal reasons or financial constraints let your clinician know and they will work within this.


Will I receive a diagnosis?

Treating Disorders works with anyone with eating or body image difficulties regardless of whether they fall into diagnostic categories, however if you would find a formal diagnosis helpful this can be assessed and provided if appropriate.

Making payment

Payment can be made via bank transfer. You will be invoiced by email at the end of the week in which your session occurred and payment is required within a week of receipt of your invoice.

Private health insurance

Some clinicians at Treating Disorders are registered with the following private health insurance providers: Bupa, AXA, Aviva, Aetna, Healix and Vitality Health. However please note, private health insurance does not fully cover our fees. If you wish to see a clinician who is fully covered under  insurance please visit your private health insurance clinician directory.


If you still wish to pursue therapy with Treating Disorders, you can use your private health insurance to contribute towards session costs and we will invoice you for any additional excess. To find out more, please email and we can provide full information regarding any additional excess fees. If your insurance provider is not listed, please get in touch as we may still be able to work with you.


You will need to contact your insurance provider directly, prior to your first appointment, to let them know you plan to start therapy and to obtain your Claim Authorisation Code.

Cancellation policy

Please note, there is a strict cancellation policy in order to offer a timely and effective service. If you cannot make an appointment that has been booked in, please get in touch as early as possible and we can happily rearrange this for you. If you cancel an appointment with less than 24 hours notice, regardless of reason, you will be charged the full session fee.

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